Dirk in service was great. Made an appointment, but when I got there they could not find me on schedule. Dirk took care of everything including a loaner car. Called when my truck was ready, even had it in front of building! Great service from Dirk so Boerne Dodge! 10+ Robert Meeks Bulverde, Texas
Dirk in the service department has been great! The last couple of trips to them I've asked for him and he has always followed up promptly. I had a recent issue with my radio and he was able to get Ram to cover it outside of my warranty period. He's been fair with me on any issues and at the end of the day he made sure I left satisfied. Ryan, one of their senior technicians, even came out to talk to me and explain the problem. The whole experience was pleasant and I will definitely be returning for all my repairs.
I only stopped by Boerne Dodge to compare prices to a new Chevy I had planned to purchase the same day. A couple of hours later, I found myself driving off in a 2019 Ram 4X4. I have never been a Dodge person, but as of my 4/12/19 test drive, my 30 year Chevy run is over. The new Ram is absolutely amazing and the staff at Boerne Dodge made the process easy and issue free.
Traded my ram for a new on steroids. Great deal and very Ozzy was the guy to get the deal done and was easy to talk too.
The person I spoke with was not very informative about the vehicle I wanted to purchase. The pictures of the vehicle online did not show that the car need a new rim and was unable to be test driven. The sales rep I spoke to before I got to the dealership lied about telling me about the rim on the car. I never knew about such a thing until I got to the dealership. All in all I went ahead and purchase the vehicle even tho I have to wait until the rim is replaced to drive it off the lot. The people are friendly but lack of information and unwillingness to negotiate from their prices is not a good thing. Good thing the car was priced very well which made me move forward.
I had my normal routine oil change, and all went well as usual. The TEAM pulls through yet another successful service. Good work-Thank You ?
Showed up with no appointment but Dirk was still able to get my vehicle in to check radio issue I had been having since I purchased my vehicle. Other dealership told me I would have to leave my vehicle for a week so they can check my radio, I guess they really didn't want my business. It was an easy fix! Same day repair! Great job! Thanks again
Good service. They kept working on the service problem. Then dirk helped connect new radio iPhone
From initial contact to completion of my service request, I was treated with care and respect. It was a pleasant experience overall. I was impressed
Mike in the service department did a great job. He found the parts that were needed to fix my air conditioner in one day and had my car ready by noon on the next day. He was also able to change my oil and do my State Inspection.
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