Had the pleasure of having Eric meet us at the door, he welcomed us with water and we got down to business. I walked in torn between a 2 and 4 door Jeep we test drove both and I walked out buying my beautiful "Willys" edition with little haggle! Eric was great and explained everything from start to finish!
My husband and I have purchased quite a few vehicles from Boerne Dodge over the past 9 years. Leroy has been our go to guy each and every time. He absolutely goes above and beyond to make sure his clients are happy with their purchase and price. I always hear people complain about vehicle buying experiences and how long the process is from looking, selecting, signing and driving off the lot. We have never had that issue here, in and out no problem.
UPDATE: The dealership reached out and offered to make things right. My wife and I returned to the dealership, and they were willing to honor the listed price, and gave us a great deal on our trade-in vehicle, and apologized for starting us off on the wrong foot. We are very pleased with our purchase, and with how we were treated on our return trip. Original post:... My wife and I found a used Honda CR-V listed on a major car shopping site, and came to the dealership to make an offer. The salesman we worked with was fantastic, but the sales manager refused to honor the listed price. After we had discussed the deal, the manager wanted to add $799 for a gps theft system that they install on every vehicle. The system isn't included in the vehicle price, and you wouldn't know about it unless you view the legal disclaimer on the dealership website, which doesn't mention the system price. We offered to pay exactly what was offered online, but they insisted on up charging that $799. So we walked out. If there isn't an option to buy the vehicle without the addon, they should include it in the sale price. To do otherwise is deceptive, and felt really dishonest. See More
Robert Reyes was outstanding, he has great customer service skills and can work miracles . This dealership makes you feel like family and this is why I came back for a second time!!! Boerne Dodge is defiantly worth the drive if your in San Antonio !!!! You won't regret it . Thanks Mr. Reyes for taking care of us !!!
It was a great day! Thank you, Korbie Contreras, for taking such great care of us today!!! We talked on the phone, took a little road trip and brought one home with us! So excited for our daughter's new Cherokee, we love it!!! #jeepgirl
It was a great day! Thank you, Korbie, for taking such great care of us today!!! We talked on the phone, took a little road trip and brought one home with us! So excited for our daughter's new Cherokee, we love it!!! #jeepgirl
Thank you Robert Reyes!!! We had an awesome experience last year so decided to come back. This year we had the pleasure of meeting Mr. Reyes and we appreciate everything u did for us. Thank you Boerne Dodge!!!
Every one knows the stigmas that car shopping holds..it’s such a time consuming process and u have to deal with overzealous salespeople pressuring u into upsizing and doubling your car payments..but that is not how they do business at Boerne Dodge! I worked with Korbie and she was such a pleasure! She took the time to carefully answer all my questions and address my concerns and was able to fit me into a new Renegade! All the sales staff was extremely friendly right down to the finance dept! I would highly recommend looking into Boerne Dodge if you find yourself looking for a new car! Thank you again Boerne Dodge! ��
Best new car buying experience we've ever had. Everyone on the team we worked with was courteous, professional, and genuine. We had some issues but the manager was very quick to make it right. Highly recommended team!