I had my oil change and tires rotated. My appt was at 2pm and I was driving out 2:30pm. I was in shock! I’ve been to another dodge dealer in SA and I know always had to wait 3-4 hours.
The customer service was great and everyone was extremely helpful. I will definitely be back!
Took my Jeep in for an oil change and vehicle inspection. GREAT SERVICE! Dirk greeted me as I walked in the door. He then asked if I had ever been there before and I told him no, first time! He personally took me on a tour of what to expect and how they preform the work. Very impressive. Very nice, clean waiting room with phone chargers, comfortable seating, open spaces and lots of room. Service was fast and easy! So glad I have a Jeep and these are the folks I get to deal with. Thank you Dirk for the AMAZING customer service you gave me!!!! Boerne Dodge Chrysler better hold onto you. You can look forward to dealing with this business.
Ray Van Hoozer is a top notch salesperon who k ows from experience how to get things done right. Best purchase experience, ever! Dave provided timely financing support and won our business. Great all the way around!
They made the car buying experience great and Korbie was excellent to deal with. It was worth the 30 minute drive to work with great people and get a overwhelming fantastic experience. I will differently go back to them to but my next car
Ok... I will have to say that I bought a truck during Thanksgiving not coming away with a great experience. I felt like the Salesperson (Tammy ) was great. The transaction wasn't the best because the terms were higher than expected but acceptable. The truck I bought I felt was kinda shaky in the tires but they checked it out it out to see if there were any issues. They found none. Today I had an issue with the DEF in my truck and I called them. I was nervous that they were going to tell me that they wouldnt be able to check out my truck or that I was not their PROBLE. Korbie and Dirk hit it out of the park!! They had me two the truck to service center. Korbie made me feel at ease that I would be taken care of. Dirk made sure that I would have a vehicle to use until they could have the truck fixed. The customer experience today was the best ! If all of my experiences are the same as this one and my truck is fixed I will buy ALL my trucks at Boerne Dodge Chrysler!!!!!
Won’t go into the details but Dirk Sommers, in service, has turned out to be probably the best service advisor I ever dealt with—- 50 years of car issues. Took a crappy situation and made the most of it for us. It’s nice to finally have someone in a car dealer service function who actually cares, makes decisions on his own, takes accountability for the work, and gets us out the door. Thank you, Dirk! Jmm
I hate dealerships and like to get in and out. Not this one, Ray was our salesman and he was amazing, confident and could answer any and all questions we had. Usually I walk in a dealership knowing more than the sales rep about the vehicle lol not this time. BIG THANKS and when in the market for another car you guys are my first stop.
So I wrote a review last night. In that review I said I wouldn’t recommend this place, but on second glance I would. If you feel that your being given the run around first ask for Donnie. Donnie the General sales manager gave me a call. What an upstanding individual. He quickly looked at my deal and righted the wrongs. I am more then happy. He saw all the mistakes and took his time before he called to make sure that he had all the info correct. Then he made the call and apologized for what had happened explained everything. The only thing I would say when you come here is ask for three people. Sharon, Korbie and Donnie. Korbie no matter what was by far one of the best sales associates I’ve ever worked with. She’s really knowledgeable. Sharon although I never personally met her called me on her day off when she didn’t need to and a discussed everything. Finally as I said above Donnie will help you out not just for a sake but so you feel as they say part of the family.
Great customer service and very friendly. I drove to this location from San Antonio because the dealerships in San Antonio are no good and do not compare. They also wrecked my car last time I went so I decided to come out to Boerne. The 40 minute drive was well worth it and I will continue to go back.
What a wonderful experience. I came in last Friday to get an oil change. And my service advisor Ezra made me aware of some service that had been neglected by my usual mechanic(ancira). Now I'm not a mechanic so I rely on the dealership to take care of my Jeep. I had two leaking real axles because I was unaware I needed to do differential services. I was in a bind because I couldn't be without my car for the weekend. My service advisor got it covered under warranty and had me out of there the next day. I was very impressed. For now on I will be going to the Boerne Dodge location for my service and I suggest you all do the same. Oh and if you are given a choice of who to work with I highly suggest asking for Ezra !