I had my oil change and tires rotated. My appt was at 2pm and I was driving out 2:30pm. I was in shock! I’ve been to another dodge dealer in SA and I know always had to wait 3-4 hours.
The customer service was great and everyone was extremely helpful. I will definitely be back!
Took my Jeep in for an oil change and vehicle inspection. GREAT SERVICE! Dirk greeted me as I walked in the door. He then asked if I had ever been there before and I told him no, first time! He personally took me on a tour of what to expect and how they preform the work. Very impressive. Very nice, clean waiting room with phone chargers, comfortable seating, open spaces and lots of room. Service was fast and easy! So glad I have a Jeep and these are the folks I get to deal with. Thank you Dirk for the AMAZING customer service you gave me!!!! Boerne Dodge Chrysler better hold onto you. You can look forward to dealing with this business.
Ray Van Hoozer is a top notch salesperon who k ows from experience how to get things done right. Best purchase experience, ever! Dave provided timely financing support and won our business. Great all the way around!
They made the car buying experience great and Korbie was excellent to deal with. It was worth the 30 minute drive to work with great people and get a overwhelming fantastic experience. I will differently go back to them to but my next car
Ok... I will have to say that I bought a truck during Thanksgiving not coming away with a great experience. I felt like the Salesperson (Tammy ) was great. The transaction wasn't the best because the terms were higher than expected but acceptable. The truck I bought I felt was kinda shaky in the tires but they checked it out it out to see if there were any issues. They found none. Today I had an issue with the DEF in my truck and I called them. I was nervous that they were going to tell me that they wouldnt be able to check out my truck or that I was not their PROBLE. Korbie and Dirk hit it out of the park!! They had me two the truck to service center. Korbie made me feel at ease that I would be taken care of. Dirk made sure that I would have a vehicle to use until they could have the truck fixed. The customer experience today was the best ! If all of my experiences are the same as this one and my truck is fixed I will buy ALL my trucks at Boerne Dodge Chrysler!!!!!
Won’t go into the details but Dirk Sommers, in service, has turned out to be probably the best service advisor I ever dealt with—- 50 years of car issues. Took a crappy situation and made the most of it for us. It’s nice to finally have someone in a car dealer service function who actually cares, makes decisions on his own, takes accountability for the work, and gets us out the door. Thank you, Dirk! Jmm
I hate dealerships and like to get in and out. Not this one, Ray was our salesman and he was amazing, confident and could answer any and all questions we had. Usually I walk in a dealership knowing more than the sales rep about the vehicle lol not this time. BIG THANKS and when in the market for another car you guys are my first stop.