It was such a wonderful experience purchasing the vehicle that we like. We are from out of town and had been shopping a POV Lexus RX 350 when we came across the best deal....least mileage, lowest price to the latest (year 2017) model. Me and my husband run a very tight schedule (and not to mention that I was not feeling very well at this shopping time). We had a skeptical attitude, coming from out of town if we could do the purchase very easily and quickly. Lo & behold, it wasn’t a problem at all. I contacted Korbie Contreras first thing Monday AM and with all of my papers completed the same day....me and my husband left Houston Monday evening and 1st thing Tue AM (the next day) as soon as the dealership opened Donnie welcomed us in and allowed us for a test drive (though we waited a little bit from 8:30 AM til 9:30 for the paperworks) once it got started, it went so easily and quickly. Alex took over and handed us off to Anthony to whom all the purchase transactions took place in his office. It took us 1 hr to get done and we left at 1030 AM heading back to H town with the vehicle with us. My husband was able to come to work at 2 PM. It was that so easy and convenient for us getting the car that we were loving to have!!!! We thank you for the whole sales team from Korbie who is our 1st person of contact to Donnie, Alex and Anthony as our last person of contact!!! More power to the whole team and may you keep this high quality customer service to be always at the top!
Had a great experience with George W., always accommodating and willing to work with us! It was a lengthy experience with some turn ins but it was a smooth ride through and through! Super excited about our new dually.
We did all our research prior, had a plan to visit several dealerships on Saturday, but the salesman Tran was helpful before we visited, researched what we were looking for, had several vehicles to look at, and was attentive to every detail. We ended up finding a truck in the far back of the lot that was just delivered, and drove it out that day. Still waiting to bring it back for the bedliner and door reflectors, but Tran is continuing his customer service by following up and keeping us updated on the delivery status of the reflectors. So we might of spent more on unnecessary additives, but did not go there with a set sales ad item in mind, so all is good.
I have been to three other Dodge dealerships dealing with a Chrysler service issue I can honestly say that I should have gone to Boerne Dodge first. Service manager Corey was upfront and honest and took care of me in no time I will be returning for further service and probably even a purchase...