Dirk in service was great. Made an appointment, but when I got there they could not find me on schedule. Dirk took care of everything including a loaner car. Called when my truck was ready, even had it in front of building!
Great service from Dirk so Boerne Dodge!
Dirk in the service department has been great! The last couple of trips to them I've asked for him and he has always followed up promptly. I had a recent issue with my radio and he was able to get Ram to cover it outside of my warranty period. He's been fair with me on any issues and at the end of the day he made sure I left satisfied. Ryan, one of their senior technicians, even came out to talk to me and explain the problem. The whole experience was pleasant and I will definitely be returning for all my repairs.
I only stopped by Boerne Dodge to compare prices to a new Chevy I had planned to purchase the same day. A couple of hours later, I found myself driving off in a 2019 Ram 4X4. I have never been a Dodge person, but as of my 4/12/19 test drive, my 30 year Chevy run is over. The new Ram is absolutely amazing and the staff at Boerne Dodge made the process easy and issue free.
The person I spoke with was not very informative about the vehicle I wanted to purchase. The pictures of the vehicle online did not show that the car need a new rim and was unable to be test driven. The sales rep I spoke to before I got to the dealership lied about telling me about the rim on the car. I never knew about such a thing until I got to the dealership. All in all I went ahead and purchase the vehicle even tho I have to wait until the rim is replaced to drive it off the lot. The people are friendly but lack of information and unwillingness to negotiate from their prices is not a good thing. Good thing the car was priced very well which made me move forward.
Showed up with no appointment but Dirk was still able to get my vehicle in to check radio issue I had been having since I purchased my vehicle. Other dealership told me I would have to leave my vehicle for a week so they can check my radio, I guess they really didn't want my business. It was an easy fix! Same day repair!
Great job! Thanks again
Mike in the service department did a great job. He found the parts that were needed to fix my air conditioner in one day and had my car ready by noon on the next day. He was also able to change my oil and do my State Inspection.
This was easily the best and organized buying experience I have ever had. I wish all could experience the same. I would highly encourage any and everyone interested in a Ram or Jeep to make their purchase at Boerne Dodge. The service and customer care goes beyond any reputable dealership in south Texas.
I went to the dealership just wanting a truck. When I went I saw the truck from online and it was nice but they then showed me another which was very nice and a little more pricey. Well we tried and the numbers just didn’t work out so I had to stick to the first. Well the Payments at first would’ve been too high. So I was about to walk out and just not get anything. Well the dealer and salesman pushed and got the payment exactly where I wanted it.
Outstanding service I called close to closing spoke to the manager for quite a while way past closing time to help find the right truck for me. After 3 weeks for not being able to go I was finally able to get some time of work to close the deal . Never in that time were they pushy, they were always willing to work with my schedule and help me find the right truck for me. I would highly recommend to anyone that wants to find a truck at a great price off a dealer that cares for the consumer.
Dirk and Johnna took care of us when we needed fast repairs to make a scheduled Jeep Jamboree. We don't live in the area and they could have put us off, but they provided excellent customer service to get us back on the road. Thank you!
Quick painless process to get me in a new truck. Paul assisted me
In 2012 and that truck server well over the last seven years. Pleased that I was once again able to deal with him in purchasing a 2019 truck.
Service Department was amazing in the professional treatment to fixing our warranty issue with no problems. Dirk, was awesome person to work with and will never use anyone issue.
Thank you Boerne Dodge
I have a 2014 Ram 1500 4x4 and I was looking to upgrade. I first was approached online by Korbie Boerne Dodge internet specialist. She was extremely helpful. I set up an appointment to come and Speak with Geroge Watson, the same salesman that sold me my first Ram. The day before my meeting Korbie contacted me to ensure I was coming ion and that all was ok. NO pressure. Korbia was pleasant and a joy to talk with thank you, Boerne Dodge, has been Oustanding!